CONTACT & HELP.
Find the answer below.
WHAT DO YOU WANT TO KNOW?
-
I’m having trouble finding my favourite SNICKERS Chocolate products. Help!
Our full range of SNICKERS products can be found by clicking here.
Do you test on animals?
In the day-to-day development of our chocolate, gum, confectionery, food, drinks, and pet care products we do not undertake, support, or sponsor studies that harm animals. Please read our Animal Research Policy for more details: https://www.mars.com/about/policies-and-practices/our-animal-research-policy(open in new tab)
As a small retailer, can I purchase your products directly?
To get the best prices, you'd be better visiting your local wholesaler / shop. If they don't stock the product you're looking for, you can ask them to order it for you.
Is your chocolate sustainable?
Since the launch of our Cocoa for Generations strategy in 2018, Mars Wrigley has accelerated its journey toward creating a modern, inclusive and sustainable cocoa supply chain.
Our goals are centered on protecting children, preserving forests and improving farmer income. For more information and progress, we invite you to visit www.mars.com/sustainability-plan/cocoa-for-generations(open in new tab).
Is your packaging recyclable?
The sustainability of our packaging is a nonstop focus and we've set ourselves a target to reach 100% recyclability of our packaging by 2025. It's a big challenge and so we're working with a variety of partners and organisations to help move things forward.
Do your products contain allergens?
We take consumer safety seriously and understand that people with food allergies have to be very careful about what they eat. We put allergen information on our packs in line with regulations and highlight the allergens in bold text to help people easily identify ingredients or potential allergen cross-contamination risks.
We know that if you have an acute allergy, you might want more details than the allergen labelling we legally provide. It's possible that over time, small changes can be made to our ingredients or processes that wouldn't change the information we display on pack by law but which could alter any more specific guidance we give. We recognise the potentially serious consequences of someone eating a food that they are allergic to and can therefore only stand by the information displayed on back of pack.
What is Mars' milk policy?
Mars purchases dairy ingredients only from reputable dairy companies across the UK and Europe, who operate to the highest standards in terms of Food Safety, Hygiene, Supply and Manufacturing practices.
These companies also ensure that best practice is employed by their suppliers, including areas of animal welfare, environment & waste management.
Can I buy chocolate from you directly?
We don't offer a direct delivery service but all of our products are widely stocked and should be available in a store near you.
Why don't you sell international varieties of SNICKERS products in the UK?
We can't sell other product varieties in the UK which you may have come across in other countries. This is because we have different food and labelling policies in Europe around ingredients and colours.
Where can I purchase SNICKERS products?
SNICKERS is available in a range of different retailers from large supermarkets to small independent retailers. Larger stores will often have a larger selection of our SNICKERS range.